Hi ledzeppago15,
Thank you for the screenshot, what happens when you click save on the top right hand corner ? Once you hit save it should take you back to the invoice to allow you to select Add a line. If it does not do that can you take a screenshot of the new invoice window.
Inventory drop selection not available
Cache was clear. Isuue stil there
HI ledzeppago15
It is bit odd that it has stopped working all of a sudden. There is no specific answer as to why the item selection would have disappeared, and we would have to try a number of things in order to resolve this.
Therefore, can you please try switching the layout from Item to Service and then back to Item. This process triggers the force refresh in the background of the device. If it does not work, please try uninstalling and installing the app. Besides clearing AccountRight Cache, also try clearing your tablet's cache and check if there is any difference as that may remove any inconsitencies in the display.
Please let me know if the issue still persists.
Hi
Reinstalling the app has resolved the inventory selection issue , however now it doent allow me to add additional items line on tbe same invoice. Kindly advice
Hi ledzeppago15
Once you have saved one line on the invoice, there should be an "Add a line" button that allows you to add extra lines. Is that greyed out or not available at all?
Also, can you please send me a screenshot of what the screen looks like once you have saved one line in an invoice.
Hi
Attached is the screen shot
After the 1st item line is entered it doesn't allow me enter another item line
Kindly advise
Phil
