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Richmond91's avatar
Richmond91
Experienced User
2 days ago

Positive stock on hand and negative value in inventory

I am trying to delete an item which was incorrectly entered into a Purchase Order.  We had no stock of this item but system will not allow me to delete it.  Error message says " Processing this purchase would leave the item ..... with positive on hand quantity and a negative value in inventory"

I understand the issue but need someone to please explain how to solve the problem so I can delete the item line.  Thanks

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 days ago

    Hi Richmond91,

    That's a tricky one!  This That message can appear when changing inventory preferences if the item history causes the system to detect a negative on-hand quantity at a point in time, even if the current quantity now looks correct.
     

    To help get this sorted, please reach out to our back-end team so they can help you fix this. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

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