I have a client whose employee's leave entitlements are not showing on their payslip.
I have checked the Pay Item, the box has been checked to show leave on payslips, the employee has been linked to both Annual and Personal Leave and a accrual balance entered.
Can you pleaase help with any other options/ideas?
Thanks
Nicole
Hi Nic12,
I can see that the leave entitlements are not showing in the payslips. To show the leave balance on pay slips, kindly go to Payroll > Payroll Categories > Entitlements tab and then click the entitlement name > Make sure Pay Advice: Show leave balances on pay slips is ticked. I suggest looking at the calculation basis and making sure it has been set correctly for your employees.
Feel free to write a post if you need further assistance.
Cheers,
Jem
I'm having trouble with one employee; all others are fine. I have MOYB Business, too. When I go to payroll, there are no "payroll categories." It was working fine until July when it stopped appearing on the pay slip. I noticed the year-to-date is showing zero for this employee too.
Hi mslcons,
Since the payroll categories aren't appearing for this employee, it could be related to how their profile or payroll details are set up.
Let's start by checking the employee's card details to ensure that all necessary payroll categories are assigned correctly. Also, please confirm that the employee's status is active and there are no missing or altered payroll settings that could affect the year-to-date totals.
Regards,
Sai
