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Luminousshine's avatar
Luminousshine
Contributing User
24 days ago

Refusing to cancel my subscription on time and making it hard to cancel and using deception

Subscription cancellation was request 27th of August 2026 over call which was not acknowledged via email and not cancelled via MYOB end . I called today 1 Oct 2026 and  the number I was given to cont...
AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
23 days ago

Hey Luminousshine​ 

I can see the cancellation team are currently in communication with you regarding your existing cancellation case. I've followed up with the team to ensure we get to the bottom of it for you. All further updates will be sent to the contact email address listed at the time of creating the case. 

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