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officeatwab's avatar
officeatwab
Experienced User
11 months ago
Solved

Emails from payroll not sending

Hi - cant seem to get my emails sending for payslips in payroll......tried changing settings to run as administrator with no luck was working fine until April update now no good.  See screen shots fo...
  • Genreve_S's avatar
    Genreve_S
    11 months ago

    Hi officeatwab, 

     

    That error message, "OLE error code 0x80080005: Server execution failed," usually shows up when there’s a glitch between programs attempting to communicate. You might want to try running both your MYOB software and email software as an administrator. Once you've done that, try sending the emails again.

     

    If that doesn't work, a handy workaround is sending the emails directly from the MYOB software. And if things still aren't working, it might save you some time and frustration to get in touch with our team.

     

    Regards,
    Genreve

     

Genreve_S's avatar
Genreve_S
MYOB Moderator
11 months ago

Hi officeatwab, 

 

That error message, "OLE error code 0x80080005: Server execution failed," usually shows up when there’s a glitch between programs attempting to communicate. You might want to try running both your MYOB software and email software as an administrator. Once you've done that, try sending the emails again.

 

If that doesn't work, a handy workaround is sending the emails directly from the MYOB software. And if things still aren't working, it might save you some time and frustration to get in touch with our team.

 

Regards,
Genreve

 

  • officeatwab's avatar
    officeatwab
    Experienced User
    11 months ago

    Wonderful thanks - running the email software as administrator worked! :)

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