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I had to delete the termination date on the employee's card and make sure the card wasn't ticked as "inactive". When I did this, the employee appeared on the EOFY screen so I could enter the salary sacrifice. Try this first to see if it works.
I had previously gone into the "employee terminations" tab (in STP reporting centre) and undone the termination date for this employee as well, so I'm not sure if this needed to be done or not - if the first step doesn't work, try this as well. It worked for me.
Hi DotAllen1,
Thanks for your response.
I deleted the termination date in the card and deleted the termination in the STP reporting centre. But no luck, it still doesn't show that past employee with zero gross on the EOFY screen to enter the salary sacrifice.
Is there any other way you could think of?
I appreciate all your assistance.
Cheers!
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