Incorrect Pay Items showing on Pay slip
Hi For some very odd reason some elses leave loading is appearing on an employees payslip as well as their own. LEAVE LOADING JT is not for the employee sample attached. I have gone through and ensu...
Forum Discussion
Hey TheCoolShop,
I get that you're able to check if the Leave Loading JT is linked to the employee or not since it's showing on the pay slip. With the pay items showing an incorrect Name for pay slip, I've gone through the screenshots you've attached. Just make sure that you've changed the Name for pay slip before the pay slip was generated. It's best to reach out to our support team directly for both issues so they can look into it. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Best regards,
Doreen
Thanks Doreen
The NAME ON PAY SLIP has been like that since we switched to business in feb last year and I set it all up, and this has started all of a sudden in the past few payslips, like its reverted back or something.
I just checked a MAY 2024 payslip and everything is as it should be.
so it's very odd.
I have contacted support, as it has occured after a STP update on 27/5. Thank you
