Forum Discussion

Melwendt1's avatar
3 years ago

Account Right error - Somethings gone wrong and AccountRight needs to close

Hello we are trying to edit a sales transaction but are unable to save our changes and keep getting the error - Somethings gone wrong and AccountRight needs to close.  The Error details state:

Code:
System.InvalidOperationException

Message:
Sequence contains no elements

Can anyone help please?

 

Thanks!

    • mkwendt's avatar
      mkwendt
      Contributing User

      Hi Gavin,  Thanks for your reply and direction.  We are testing this but it makes no sense as we have never had issues with this before and even without changing anything other than the date on the invoice, myob still crashes.

      I have contacted myob support and they suggested the same workaround as you mentioned, however like I said it has never happened in all the years we have used myob.  Something has changed in the backend of myob for this to now be happening.  I have read other users posts of this same thing happening and with no resolution even after reviewing item stock on hand not being zero (which is obviously not the problem!)

      • mkwendt's avatar
        mkwendt
        Contributing User

        Is there anyone from MYOB that can help us with this error that is still occuring?  We have tried the chat support service but just keep getting the same run around answer. We need this resolved asap as it is now affecting our Inventory Balance Report being out of balance.