Forum Discussion

DPL's avatar
DPL
Experienced Cover User
3 years ago

Somethings gone wrong and Accountright needs to close error

Hi, am getting this error again on an employee file, cant open any transactions for them, or their card file.

 

The wait on the phone is horrendous, can you let me know what you need to fix this please?

 

Thanks!

  • Hi DPL

     

    Thanks for your post. Please confirm the last 4 digits of your product serial number and the file ID of the file you're having this issue with (This can be found by going to Help > About MYOB AccountRight) so I can arrange to have a script run over your file to fix this. 

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  • Hi DPL

     

    Thanks for your post. Please confirm the last 4 digits of your product serial number and the file ID of the file you're having this issue with (This can be found by going to Help > About MYOB AccountRight) so I can arrange to have a script run over your file to fix this. 

    • DPL's avatar
      DPL
      Experienced Cover User

      Serial 9946

      File ID 10

       

      Thanks Melisa :)

      • Melisa_D's avatar
        Melisa_D
        Former Staff

        Hi DPL

         

        Thanks for confirming that, I've had the script run over your file. 

         

        Do let me know how it goes.