Forum Discussion

tfrecklington's avatar
7 days ago

Account Right Purchases In Tray and system lock date

Hi

I have noticed that when entering purchases loaded via the In Tray that the dates of these bills can be prior to the system lock date. Is this a MYOB code error.

 

That is I load a purchase invoice into Purchases In Tray

I click to Create New Bill.

The Date is picked up from Invoice.

but this ignores the system lock date set in preferences.

The invoice date can be before the lock date.

 

How is this possible.

 

Trent

2 Replies

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    6 days ago

    Hi tfrecklington,

     

    Good pick-up. That once can definitely make you do a double take. What you're seeing isn't a bug, but more just how the In Tray behaves. When you create a bill from the In Tray, MYOB grabs the date straight off the supplier invoice and drops it into the bill. It doesn't actively check the lock date at that point. The lock date actually kicks in when you try to record or save the transaction. So if that bill date is before your lock date, MYOB should stop you from finalising it.

     

    If you're finding it's still letting you save a bill dated before the lock date without any warning, that's a bit suss and worth a closer look. In that case, I'd recommend jumping onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account so the team can dig into your file with you.

     

    Regards,

    Sai

  • tfrecklington's avatar
    tfrecklington
    Member
    6 days ago

    Hi Sai

    THank you for your reply.

    Yes MYOB is allowing this date to be saved, it is bypassing the lock date.

    This is puzzling our accountants and auditors.

     

    Regards

     

    Trent

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