Forum Discussion

MichelleBerndt's avatar
MichelleBerndt
Experienced Cover User
2 years ago

AccountRight closing off incorrect invoices with my merchant settlement figure

Hi community   Does anyone else have this problem.  Our eftpos settlement happens every evening and on random occasions Accountright auto matches the figure to outstanding invoices on the system.  ...
online payments
SamaraM's avatar
SamaraM
Former Staff
2 years ago

Hi MichelleBerndt 

 

Welcome to the Community Forum. If your customer payments are automatically matching to incorrect deposits, then you can turn the preference for auto-matching off.

 

To do this; Go to the Setup menu > Preferences > Banking tab and untick the "Auto-approve bank transactions matched to MYOB transactions" and the "Auto-allocate bank transactions to outstanding MYOB invoices or bills" options.


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