Forum Discussion

Stevo1's avatar
Stevo1
3 years ago

BPAY Needs to be able to be disabled or the charges added on.

BPAY Needs to be able to be disabled or the charges added on.
GEMonster's avatar
GEMonster
Experienced Cover User

Chris, disabling the whole online invoicing function is not the solution.

 

BPay fees not being on-charged to customers has been an issue for years, and despite multiple posts on this subject, it still remains.     Please, if the surcharges for BPay cannot be on-charged, just like Credit Cards then we need the option to turn off BPay without affecting online credit card payments.  We pay a monthly subscription to use MYOB, and this issue needs to be solved, not ignored.

henry_'s avatar
henry_
Contributing User
2 years ago

Agree with this, we need an option to switch off BPay while leaving the other online payments on.

  • ChrisMYOB's avatar
    ChrisMYOB
    Former Staff
    2 years ago

    Hello henry_ 

     

    The feature is not within the software. 

    I do not have an ETA on when or if this feature will be implemented. 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    9 months ago

    Hi Stevo1, henry_,

     

    Thank you for sharing your feedback regarding the need for the ability to disable BPAY or add charges. I understand the importance of having such options to meet your needs. Your input is highly valuable, and I want to assure you that we take customer feedback seriously. I will forward your suggestions to the team responsible for feature updates and enhancements. We appreciate your insights and recommendations, as they contribute to making our services better.

     

    If you have any more thoughts or if there's anything else you'd like to share, please feel free to do so.

     

    Cheers,

    Princess