Forum Discussion

BRIGITTE's avatar
BRIGITTE
Experienced Cover User
10 months ago

BPay Surcharge Fees

How can I find the amounts I am being charged for BPay surcharges when customers pay invoices online? When I look at my Online Invoice Payment Report it shows the surcharge amounts for the credit car...
Doreen_P's avatar
Doreen_P
MYOB Moderator
10 months ago

Hi, Brigitte

 

Thanks for your post.

 

Kindly check if the surcharge fees if the have been passed on to the customers and this may result to $0 showing on Online Invoice Payment report. For more information regarding this, please see the Help Article: Customer surcharging for online payments.

 

Feel free to post again anytime you require further assistance. 
 
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

 

Best regards,

Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.