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BenTSA's avatar
BenTSA
Experienced Cover User
11 months ago

BPay turned off last year but still appearing on Online Payments

I am wondering if anyone else has had this problem.   I turned off BPay last year when it became an option.   This year when I did my bulk invoicing for term 1 (we work in schools), customers sti...
BenTSA's avatar
BenTSA
Experienced Cover User
10 months ago

Still no reply from MYOB. Followed instructions to contact MYOB complaints from Mike_MYOB  but 6 days later still waiting fro a response. Also no response from original contact with Financial Services who promised to call me back with an update. The saga has now gone on for over 3 weeks. Imagine if we all ran our businesses in this manner. You should be ashamed MYOB!

AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
10 months ago

Hey BenTSA 

I've been able to follow up on the case number provided and have arranged for a callback today. Apologies for any inconveniences caused. 

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