Forum Discussion

Mauzy's avatar
Mauzy
Experienced Cover User
12 days ago
Solved

Client Complaint re Unpaid Invoices

My client was complaining that the Unpaid Invoices Summary she received did not contain the pdf of the Statement or Invoice. She is the manager and has to approve and forward the pdf to her accounts person.

So it didn't save me any time as I still had to physically email her what she was requesting.

Can that feature be incorporated into the Summary? This is the screenshot she sent me.

 

(They had changed their email address, so had not received previous invoices or Statement.)

 

Thanks

  • Think statement - this is an invoice summary, and would prompt clients to request copies of invoices where required.

     

2 Replies

  • Mauzy's avatar
    Mauzy
    Experienced Cover User
    11 days ago

    Thanks Jenniek, but I'm thinking it will be more annoying for my clients, without the additional detail of at least an invoice number.

     

    Will be ideal for clients who are regularly late payers though. :)

  • jenniek's avatar
    jenniek
    Ultimate Partner
    11 days ago

    Think statement - this is an invoice summary, and would prompt clients to request copies of invoices where required.