Forum Discussion

mikejenkin's avatar
mikejenkin
Experienced User
3 months ago

Corrupt PDF's sent

We have a problem where MYOB send corrupt PDF's.

I know it comes from our end as the sent pdf is corrupt.

This does not just happen on one computer or user.

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi mikejenkin,

     

    I understand how critical it is to have your documents in good order, and I'm sorry to hear that this problem is affecting multiple users. Can you please provide me with a screenshot of the full error so I can further look into this for you?

     

    Regards,

    Sai