Forum Discussion

homehealth's avatar
2 years ago

Creditcard payments over the phone

Hi,

 

In 2015 a thread went round about the ability to take payment over the phone.  This was not a function that MYOB offered at the time, but were looking at providing the service.

 

Does MYOB now have the ability to take creditcard payments over the phone through client invoice prehaps?

 

Please advise ASAP.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi homehealth,

    Thank you so much for your post and welcome to the Community Forum!

    My apologies for the late response. Online payments via MYOB invoices are designed for recipients (customers) to conveniently settle their invoices using a credit card online. Presently, we don't facilitate credit card payments via phone systems. As far as I'm aware, due to security considerations, this isn't a service we foresee offering in the near future. I would also suggest on visiting this help articles that will give you more information about: Credit card payments and Setting up the Credit Card payment method.

    Feel free to post again, we're happy to help!
    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi homehealth,

    I would like to check if you're still having this issue? If so, please feel free to post again and one of us will be happy to assist you.

    Regards,
    Earl