customer card avg days pay not correct

Question

genreve_s · Answer

Hi general_enq,&nbsp;
Thanks for posting your concern in the forum.&nbsp;
&nbsp;
Sorry to hear about the incorrect values in average days on the employee card. This issue has been logged with the development team and currently being worked on. May I collect screenshots of this for us to report this? Also, have we recorded or edited an invoice when this happened? We look forward to your response.&nbsp;
&nbsp;
In the meantime, feel free to post again in the forum if you have any other concerns.&nbsp;
&nbsp;
Cheers,&nbsp;Genreve
&nbsp;
&nbsp;

general_enq · Answer

genreve_s · Answer

Hi general_enq,&nbsp;
&nbsp;
Thanks for your response and the screenshot.&nbsp;
&nbsp;
I'm sorry to hear about your inconvenience with the average days. Rest assured the team will use the screenshot you've sent to investigate and find a fix for the issue.&nbsp;
&nbsp;
In the meantime, let us know if you require any other assistance.
&nbsp;
Cheers,
Genreve

general_enq · Answer

Hi checking for updates as problem is wide than expected. Need resolution asap. Ideally prompts in app on issue and how to fix is a real missing link for myob on multiple fronts

andrewstephen · Answer

Hi Genreve_S&nbsp;MYOB will not use the screenshot provided to address the issue.This has been a known issue for years now and MYOB has NO interested in fixing this bug.Really wish MYOB would just start being open and honest with your customers and just say "We are aware of the bug, however as we have stopped development with AccountRight we will not be fixing this issue"&nbsp;

Forum Discussion

customer card avg days pay not correct

Looking for something else?

Related content

customer card file

Cannot open customer card.

Importing Customer cards

Wrong Supplier Card Correct Bank Account

Removing customer card

GST not correct

Superannuation Correction

NEW CUSTOMER CARDS