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net05's avatar
net05
Cover User
5 days ago

Customer Invoices not sending by Email

For the last few months we've been having issues with Customer Invoices not sending via Email. We use AccountRight Desktop version. Some days they send, some days they don't. We don't receive an erro...
net05's avatar
net05
Cover User
5 days ago

Thank you Genreve for your response. I have tried all of the above. As mentioned it is very random. I have also created a ticket 3 x times and still no one has called. Very frustrating. 

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    4 days ago

    Hi net05,

     

    Thanks for your patience, and I’m sorry for the frustration this has caused. I’ve followed up on your case with the relevant team, and someone will be in touch as soon as there’s someone available to assist. We appreciate you hanging in there while this is being reviewed.

     

    Regards,

    Sai

     

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