Forum Discussion

mrskatecorby's avatar
mrskatecorby
Experienced Cover User
3 years ago

Duplicate Invoice Numbers and the 0000 have disappeared!

Hello,   Up until Friday, invoices in my system started with 0000 and were going up consecutivley. for example 00002120, 00002121 etc, which was fine.   All of a sudden, the 0000 has dropped to 2...
LRBooks61's avatar
LRBooks61
Ultimate Cover User
3 years ago

Hi

 

I suggest that you manually add the 0000 back into the next invoice you create and then the next invoice will retain that format

 

You could manually change the two invoices to be sequential and reissue  them to your customer to keep things in line

 

An yes they are seen as differnt numbers by myob

 

Hope that helps

 

Lisa

 

Hope that helps

aboutexpress21's avatar
aboutexpress21
Member
3 years ago

I am having the same issue.

is ther any other solution, other than manually putting in the zeros?

 

 

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