Forum Discussion
emails have now arrived to recipients however not in our activity history - searching on this topic & see all the difficulties out there making contact is adding to my concern !
tourismwaiheke wrote:Hello,
Using Essentials and sending invoices today by email - theyre not showing in activity or arriving - is there an issue on MYOB side ?
Thanks
- Earl_HDMYOB Moderator
Hi tourismwaiheke, and BBlitz,
Thanks for your posts. To fix this, I suggest attempting a few general troubleshooting steps:
Restart Software and Computer: Close MYOB and restart both the software and your computer. This can help resolve temporary glitches or issues with system resources.
Clear AccountRight Cache and Cookies: Sometimes, old or corrupted browser data can cause issues with web-based applications. Clearing the AccountRight Cache
Additionally, I recommend visiting this help page for email troubleshooting.Email troubleshooting
Feel free to post again, we're happy to help!
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.Regards,
Earl