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Caroline4's avatar
Caroline4
Contributing User
15 days ago

EMAILING INVOICES DIRECT FROM MYOB

Hi, Is anyone having issues with MYOB error when emailing Invoices direct from MYOB?
Doreen_P's avatar
Doreen_P
MYOB Moderator
15 days ago

Hi Caroline4 and simone_b,

 

There haven't been any reported issues with emailing invoices and pay slips. I've also gone ahead and tested everything, and all is working smoothly without any errors. It's worth having a quick look at your email settings or giving AccountRight a restart and clearing cache, just to make sure everything's all good. If you still can't email invoices and pay slips, you can reach out to our support team directly on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

 

Cheers,

Doreen

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","body@stringLength":"91","rawBody":"

Hi, Is anyone having issues with MYOB error when emailing Invoices direct from MYOB?

","kudosSumWeight":0,"postTime":"2025-04-08T06:42:30.385+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:891860_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":31},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

Hi, Is anyone having issues with MYOB error when emailing Invoices direct from MYOB?

","customFields":[]},"Conversation:conversation:891860":{"__typename":"Conversation","id":"conversation:891860","solved":false,"topic":{"__ref":"ForumTopicMessage:message:891860"},"lastPostingActivityTime":"2025-04-08T09:52:28.621+10:00","lastPostTime":"2025-04-08T09:52:28.621+10:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:891860":{"__typename":"ModerationData","id":"moderation_data:891860","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:891860_1":{"__typename":"Revision","id":"revision:891860_1","lastEditTime":"2025-04-08T06:42:30.385+10:00"},"ForumReplyMessage:message:891870":{"__typename":"ForumReplyMessage","id":"message:891870","conversation":{"__ref":"Conversation:conversation:891860"},"author":{"__ref":"User:user:291050"},"revisionNum":1,"uid":891870,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"subject":"Re: EMAILING INVOICES DIRECT FROM MYOB","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:891870"},"parent":{"__ref":"ForumTopicMessage:message:891860"},"body":"

Hi Caroline4 and simone_b,

\n

 

\n

There haven't been any reported issues with emailing invoices and pay slips. I've also gone ahead and tested everything, and all is working smoothly without any errors. It's worth having a quick look at your email settings or giving AccountRight a restart and clearing cache, just to make sure everything's all good. If you still can't email invoices and pay slips, you can reach out to our support team directly on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

\n

 

\n

Cheers,

\n

Doreen

","body@stringLength":"1730","rawBody":"

Hi and ,

\n

 

\n

There haven't been any reported issues with emailing invoices and pay slips. I've also gone ahead and tested everything, and all is working smoothly without any errors. It's worth having a quick look at your email settings or giving AccountRight a restart and clearing cache, just to make sure everything's all good. If you still can't email invoices and pay slips, you can reach out to our support team directly on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

\n

 

\n

Cheers,

\n

Doreen

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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