Forum Discussion

Cell's avatar
Cell
Contributing User
9 months ago

Emails showing delivered EVEN when incorrect email address

Hi   I have sent a few emails (that show they were delivered) to incorrect email address. The name of the person was incorrectly spelt.   When I go into Emails Sent and try and open the "quote" t...
Earl_HD's avatar
Earl_HD
MYOB Moderator
9 months ago

Hi Cell,

Thank you for your thorough post, including the screenshot and my apologies for the late response. We can check here on the back end to see if this email is blacklisted. I've sent you a private message to collect additional information that will help us address this issue.

Looking forward to hearing from you soon!
Regards,
Earl