Forum Discussion

Nic25's avatar
Nic25
9 months ago

Emails status stuck on sending

Hi,   I am having issues with sending invoices to customers using desktop version of AccountRight. I am trying to send out our invoices and the email status is stuck on sending. I know that some c...
Jemar_C's avatar
Jemar_C
Valued User
3 months ago

Hi Nic25 and Frank11,

 

Thank you for your post and I understand that you are unable to send invoices as they are stuck in sending status. This can be fixed by clearing the cache of Accountright by following the steps in this thread. If the file is on cloud you may also try to send invoices in the browser.

 

Feel free to write a post if you need further assistance.

 

Cheers,

Jem

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