Forum Discussion

paulas's avatar
paulas
Experienced User
2 months ago

Employee Card file keeps crashing when I try to add an employee card file or amend an employee card file.

its in one of my files company card file id 11.  Can you please investigate this issue asap please
paulas's avatar
paulas
Experienced User
2 months ago

sorry its still crashing not working....

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 months ago

    Hi Paulas,

     

    Your case seems to need further troubleshooting. It might be best to reach out to the support team via the MyAccount window or live chat through MOCA.

     

    Regards,
    Genreve

    • paulas's avatar
      paulas
      Experienced User
      2 months ago

      This is not something they can resolve it’s a technical issue so needs a technical person to fix it please asap 

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator
        2 months ago

        Hi Paulas,

         

        Please note that while this forum is a great place for community members to share experiences and insights, it is not an official support channel. If you require technical support or need assistance with this issue, you need to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount so that our team can investigate further and provide you with the help you need.

         

        Regards,

        Sai

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