Forum Discussion

Andyk1's avatar
Andyk1
Member
2 years ago
Solved

Error - Processing this purchase would leave the item with a positive on hand quantity and a negative value in inventory

I am trying to process the payment of a bill and receiving this error message. Which is this the case? The bill has items that have already been receipted into inventory. Does this relate to the valu...
  • Andyk1's avatar
    Andyk1
    2 years ago

    Hi Doreen,

     

    I have been able to resolve the issue by adjusting the inventory for this item but not sure why this has fixed the problem. 

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi Andyk1,

 

Thanks for updating us.

 

We're glad that we were able to assist you. Please feel free to create a post again if you require further assistance in the future. We are here to assist.

 

Best regards,

Doreen

Andyk1's avatar
Andyk1
Member
2 years ago

Hi Doreen,

 

I have been able to resolve the issue by adjusting the inventory for this item but not sure why this has fixed the problem. 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi Andyk1,

    We're pleased to hear that you've resolved this issue. Additionally, AccountRight doesn't permit negative inventory quantities or values. If the transaction you were entering brought either of these amounts below zero, you would encounter an error. In this scenario, since it's related to the value of the items rather than the quantity, you would need to raise the value of the items via an inventory adjustment. This adjustment should raise the total value of the item in error to an amount greater than the credit.

    Feel free to start a new post if you have further queries and one of us will be happy to assist you.
    Regards,
    Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.