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Recent Posts & Replies
Why aren’t invoices showing up as income once paid?
I’m a little confused. When an invoice is paid and matched with the bank account, should it show up in the income list? I tried adding invoices manually but then it doubled the income in the total amount. Am I supposed to add the invoice as income when it’s paid and if so, how do I do that? Thanks1View0likes0CommentsSaving frequently used items
We got this great idea via the digital assistant and we thought we simply MUST share it with our Solmates and see what you guys think. Don't forget to vote on the ideas you'd like to see implemented! "I’d love to have a way to save my go-to invoice items instead of typing them out every single time. For example, if I often bill for “Logo Design” at $500, I could just save it once and quickly add it to any invoice. It would save me so much time and effort, making invoicing way easier and more efficient."101Views8likes7CommentsSTP Error code
My payroll report on STP reads Rejected with the following comment: We experienced an unanticipated failure while communicating with the Agency. (ATO error code: 6d9598fabc2e48c1efafa74d23a296b8e1e500e4ac45adff4050a6c63fa290ce Does anyone know how to rectify this so it does not happen next time?2Views0likes0CommentsOnline payments are not closing the invoice
This past week, payments had by customers online are not closing the sales invoice. Is this a known glitch? The payment receipt / confirmation that the customer receives shows the merchant fee as being deducted. I am wondering whether this may have something to do with it.Solved276Views2likes18CommentsGetting transactions / ledger / P&L data
How do I get data out of Solo to generate reports, calculate profit to day etc? Is there another way apart from running report? It appears that the two GST reports have good date ranges, but the P&L can only be generate for Today, Last month and Last year. Why can’t I run a P&L for the current month, current quarter and current year to date? (And why would I want to run a P&L for today?) Similar for the Transactions/Ledger report. Why can’t I run it for current year / year to date? Is there another way to access transaction data so I can generate my own reports in excel (ie go back to what I’ve been doing for the last 10 years and Solo is supposed to be helping me avoid).Solved17Views0likes2CommentsNot displaying all invoices
Hi I am selecting the Sales Tab, then Invoices and selecting All for this financial year etc. It keeps showing me just the overdue ones. I have clicked on the drop down boxes for each column making sure there are no filters selected that would be causing this and still same result. Help!5Views0likes0CommentsReconciling accounts on Desktop
Hi all, Since our business is a little complex, I use both AccountRight browser and desktop to allocate transactions and reconcile all our accounts. I upload bank statements in QIF format in the browser, match what I can there, and then complete the rest on the desktop. My issues are: Although I reconcile all transactions on the desktop version, the transactions that I do not allocate in the browser version still show up as not allocated or matched even though they have been reconciled. The transactions that I cannot allocate/have not worked out how to do on the browser are: supplier payments direct debit customer payments that go into a Retail Manager Cash Drawer Clearing account transferring money from one bank account to another from different banks I import Retail Manager Accounting data on the desktop because I haven't figured out how to do it on the browser version yet. If anyone has any suggestions or guidance for any of the above, it would be greatly appreciated. My main aim is to clear out the unallocated bank transactions on the browser.22Views0likes2Commentswhy does the bank rec statement date always revert to todays date in myob essentials?
I am trying to do the bank rec today 3rd April 2025. I want to reconcile to EOFY 31 March 2025. I enter the statement date and hit reconcile. The report is created the account is reconciled and they all say 03/04/2025. So does this mean you can only reconcile on the actual day? How ridiculous. This needs to be fixed. What is the point of having a statement date if you are not going to use it. Look forward to hearing from you. Regards Sarah17Views0likes2Comments