Forum Discussion

JoWood's avatar
JoWood
Experienced User
2 years ago

Error message when processing payment of an invoice

I am trying to change the bank account that an invoice was paid from and I am receiving this error message 'The EFT code you have entered does not pass the ATO's Validation requirement.'

  • Hi JoWood,

     

    Thank you for your post.

     

    To better understand and resolve this matter efficiently, we kindly request additional information, specifically a screenshot of the error message you're encountering. Please capture a screenshot of the error message and the surrounding interface, ensuring that the full text of the error message is visible. Could you also confirm if this is for supplier or customer payments? 

     

    Cheers,

    Princess

  • Hi JoWood,

     

    I hope you've had a wonderful day! I wanted to follow up regarding the additional information I have recently requested to understand more about the issue. If you still need assistance with this, please feel free to reply to this message, and I'm happy to assist further.

     

    Cheers,

    Princess