Solved
Error when Exporting to Excel
I’m using AccountRight 2022.8 on Windows 11 virtual machine (using Parallels) and attempting to export a few reports to Excel. On selecting the report (e.g. Profit & Loss Statement) and applying ...
Resolved
Forum Discussion
Resolved
Hi schryan,
Thanks for your post and welcome here to the Community Forum. We are glad you're able to look for a solution to your concern, and we are happy to hear that it was fixed. We regret any inconvenience this has caused, and we appreciate your patience and understanding on this matter.
The error message indicates that the program is having trouble accessing the Excel template. The common causes of this are the template is missing from that location, it has been set to read only or the permissions have not been set properly.
In case you come across the same error message again, you may check if you are able to navigate to the location in the error message and see if the PLS.XLT file is there. If yes, you may need to check for read-only or the permissions by right clicking the file and selecting properties. If the file is not there, you could try copying the file from an older version or try performing a repair installation of AccountRight.
Thank you for your understanding and continued support. Feel free to post again anytime you require further assistance.
Cheers,
Leneth
