Forum Discussion
Hi Turtlewitnohome
Apologies for the delay in response.
If you're still getting this error, can you please attach the diagnostic log that gets generated after this error as it would have the details on why you're getting this error?
- Komal_S3 years agoMYOB Staff
The error log mentions time-out errors. I would suggest shortening the date range of the data to be exported, try reducing it to a single day for a test and check if you still get this error.
If the data does not get exported, extend the time out and let us know how you go on.- Turtlewitnohome3 years agoExperienced Cover User
Hi Komal_S
I changed the config file as directed within the folder "app-2022.200.246053" and received the same error. Assuming the folder app-2022.200 is the latest to amend.
I am exporting items so i have no date control. The only thing i can change is the fields selected. I am only selected the fields i require, see screen shot.
I have attached the most recent log file.
Thanks John
- Komal_S3 years agoMYOB Staff
Hi Turtlewitnohome
If you just keep 2 or 3 fields in the Fields to Export, is the data then getting exported? Also, how many items are there in your company file?
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