Forum Discussion
Hi all.
I'd like to address the confusion surrounding the latest update to AccountRight and the change in how invoices are printed.
Previously, there was a feature gap where exported invoice PDFs from AccountRight didn't include the "How to Pay" section, while emailed invoice attachments and MYOBB invoices did. With this update, we've standardised the PDF format so customers' clients receive a consistent, professional-looking invoice no matter how it's generated or shared.
I completely understand why some customers may find the additional page frustrating, particularly if they're printing invoices and see it as wasted paper. There are a couple of workarounds available:
- If you don't need the payment information page, you can choose to print only the first page by specifying the page range in the print settings.
- Print double-sided to reduce paper usage.
Hopefully that provides some context for the change.
I found a work around - although its a very manual process and not ideal.
For each individual invoice if you go into edit options on the top of the invoice near the date you can select to not accept payments for this invoice. The printed invoice and emailed invoice now does not show the QR code. Once its printed you can edit it back to have that option on if you need it and the link will once again show on the invoice or email if this is needed.
At least now I can turn this off for the majority of my customer's where the payment link is not wanted / required.
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