Hi all.
I'd like to address the confusion surrounding the latest update to AccountRight and the change in how invoices are printed.
Previously, there was a feature gap where exported invoice PDFs from AccountRight didn't include the "How to Pay" section, while emailed invoice attachments and MYOBB invoices did. With this update, we've standardised the PDF format so customers' clients receive a consistent, professional-looking invoice no matter how it's generated or shared.
I completely understand why some customers may find the additional page frustrating, particularly if they're printing invoices and see it as wasted paper. There are a couple of workarounds available:
Hopefully that provides some context for the change.
Why do I need a how to pay on a delivery docket???
I know right!!! Even if the invoice is paid it still puts it there. Going to confuse customers.
If it existed ONLY on the "Send to: Disk" version, sure or when the email gets sent out via email, but not on the print version!
SM29​ I'm very worried about the apparent fix they are talking about.
To me I read it as they are just going to allow a selection of which page to print when you get to printer options.
If you ask me this is what the temporary fix should be not the final solution.
If this is the case I'm not going to turn online payments back on. Just leave it off forever because my staff will not remember to change this setting every time.
Fingers crossed they might surprise us for once and listen to what their users want...
We have turned of the MYOB Online Payments too. This is probably the final straw for us and we are exploring other software options AmandaMYOB​
