Forum Discussion

Craig167's avatar
Craig167
Contributing Cover User
3 years ago

Import error 4077 when updating ITEM fields

I receive a 4077 error when importing ITEM fields.  I found other similar posts have been solved by running a script over the data file.    I am wanting to update price information as well, and it seems that this may also be a problem when importing.

 

Will the script fix these issues?  If so, how do I go about actioning the fix?

 

Our data file is online and the version is accountright plus AU 2022.9.0   Build 2022.9.24.7350  File Id: 4

 

Regards,

Craig

  • ChrisMYOB's avatar
    ChrisMYOB
    3 years ago

    Hello Craig167 

     

    My apologies, I didn't realise that your email address was linked to 2 serial numbers so when I looked initially I saw that the file ID 4 was a local one. 

     

    I have run the script over the file now which should resolve the -4077 error when importing. 

    If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.

  • ChrisMYOB's avatar
    ChrisMYOB
    Former Staff
    3 years ago

    Hello Craig167 

     

    Thank you for your post. 

     

    If your file was online I would be able to run a script over the file. Since it appears to be a local file on your computer you will need to run a hotfix tool.

     

    Can you please send me a Private Message and I will be able to provide you with this which will resolve the 4077 error.

    • Craig167's avatar
      Craig167
      Contributing Cover User
      3 years ago

      Thanks Chris,

       

      Our data file is online and not local.  Details as per my original post.

       

      Craig

      • ChrisMYOB's avatar
        ChrisMYOB
        Former Staff
        3 years ago

        Hello Craig167 

         

        My apologies, I didn't realise that your email address was linked to 2 serial numbers so when I looked initially I saw that the file ID 4 was a local one. 

         

        I have run the script over the file now which should resolve the -4077 error when importing. 

        If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.

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