Forum Discussion

mbell10's avatar
mbell10
Contributing User
3 years ago

Import error 4077

Updated prices in Excel, converted to .txt, importing items most import fine but many give error 4077   Nothing in the Select Location above matched with what I attempted to do. We are using Accoun...
  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi mbell10, 

     

    I've run the script over your file for you, do let me know how it goes. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

mbell10's avatar
mbell10
Contributing User
3 years ago

Hi Melisa_D

 

I have the same import error 4077. My file is online - I understand a script needs to be run on the file to fix the issue. Can you please run?

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    3 years ago

    Hi mbell10, 

     

    Thanks for your post. I'm happy to arrange this for you, can you please confirm the last 4 digits of your product serial number and file ID of the file you're having issues with (This can be found by going to Help > About MYOB AccountRight). 

    • mbell10's avatar
      mbell10
      Contributing User
      3 years ago

      Thanks Melisa

       

      Last four digits: 1120

      Company file ID: 1

       

      Kind regards

      Michael

    • mbell10's avatar
      mbell10
      Contributing User
      3 years ago

      Hi Melisa

       

      Do you have an ETA for the scripts to have run. I just rang for support but the wait is about an hour.

       

      Thanks

      Michael

      • Melisa_D's avatar
        Melisa_D
        Former Staff
        3 years ago

        Hi mbell10, 

         

        I've run the script over your file for you, do let me know how it goes. 

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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