Forum Discussion

Cell's avatar
Cell
Contributing User
3 years ago

Import Errors

Hi, I exported our items to increase the pricing. When I went to import the new prices, the Import Log shows the following error messages:   78 records imported without errors. 906 records impor...
  • Steven_M's avatar
    Steven_M
    3 years ago

    Hi Cell 

     

    All run for you.

    Do ensure that you close down the company file and reopen it before attempting that import again.

Steven_M's avatar
Steven_M
Former Staff
3 years ago

Hi Cell 

 

Error 7 is pretty self-explanatory the item number contains more than 30 characters. To address this one you need to ensure that the item number in the import file is 30 characters or less.

Error 4077 is an import error that we do have a script (tool) that needs to be run over the file. So we can arrange for that one to be run for you, can you confirm the following information:

  • Where the company file is stored i.e. online or local
  • What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
  • What is the company file ID - Help>>About AccountRight
  • Cell's avatar
    Cell
    Contributing User
    3 years ago

    Hi Steven

     

    Company is stored online.

     

    Last four digits are 0738 and the Company ID is 1.

     

    Looking forward to your assistance.

     

    Cell

    • Steven_M's avatar
      Steven_M
      Former Staff
      3 years ago

      Hi Cell 

       

      All run for you.

      Do ensure that you close down the company file and reopen it before attempting that import again.

      • Cell's avatar
        Cell
        Contributing User
        3 years ago

        Thank you Steven.

         

        All good now.

         

        Cell

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