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Amrod's avatar
Amrod
Member
13 days ago

Import issues with Account Codes

After Exporting our Purchasing data from Accountright 2025.11 to Accountright Premier we have found that the Account Codes are not dispersing to the correct place.

 

e.g. Material 5-0002 is our preset Item code for buying this item, however the old system used a different code and some of the Items are being dissected into the code from the old system despite updating on our end and we are unable to change it.

 

When we go into the item the code is correct, however in the background it is still routing to the old Account code from the initial import.

 

I have attached an example where the Dissection shows the Debit Amount going off to a Bank account rather than the Materials Account Code.

 

 

 

 

 

AccountRight

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    13 days ago

    Hi Amrod, 

     

    Thanks for the screenshots. It looks like the bill is still using an old account from the import, even though the item card shows 5-0002.

     

    Please check these first:

    • Go to Setup > Linked Accounts and review your Purchases and Inventory accounts.
    • Open the item and check that the Buying Details account is set to 5-0002.
    • Enter a new test bill after saving the item and see if it posts correctly.

     

    If you imported a lot of items, you may need to export the item list, update the account codes, and import it back to update the existing items. If it still doesn't fix the account connected to it after that, I recommend reaching out to our support team so they can have a deeper look. You can reach out by creating a ticket in My Account or connecting to our live chat team through MOCA, our virtual assistant. 

     

    Regards,
    Genreve

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