I have cleared the cache, logged in and out of my AccountRight file and even restarted my computer. None of these things have corrected the issue. Help please. Thank you.
Hi rhodavale
Thank you so much for your post. We have a script to run for an online file to fix this issue. Can you please send me a private message with the following information,
* Serial Number
* Email Address
* Company name and Full name.
Regards,
Earl.
This is happening to us as well, same troubleshooting employed without result is there a fix?
HI everyone,
Thank you for letting us know about your concerns and my apologies for the delayed response. We encountered some issues in our In Tray previously. Our development team resolved this, and it should work now. Please let me know if you are still experiencing this issue and I'll be glad to help you with this.
Please let me know if you need further help.
Kind regards,
Sai
This is happening to us as well, same troubleshooting employed without result is there a fix?
