It seems that we have found a fix for anybody that is having the same problem. When in the inbox if you push the down arrow a few times it will scroll down and show all the invoices that were previously hidden, so no need to reinstall anything.
Hi DebM,
Thank you for your post and welcome to the Community Forum.
If you are still experiencing this, can you please clear your AccountRight cache? Once cleared, can you please do the process again? You can also try to open your file on a web browser to check if you will experience the same issue. Let me know how you get on with this.
Please let us know if you still require any further assistance with this. We are happy to assist.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
Cel
Thanks for the reply.
I've have cleared the cache but it hasn't changed anything.
It is working on the web browser however, just not working on the desktop version.
Any other suggestions?
It seems that we have found a fix for anybody that is having the same problem. When in the inbox if you push the down arrow a few times it will scroll down and show all the invoices that were previously hidden, so no need to reinstall anything.
