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SylviaR's avatar
SylviaR
User
9 months ago

Inventory count error

I have just noticed that the inventory quantity of an item remains static if entering/adjusting transactions for an earlier date, and the quantity is changed to earlier dates

eg i should have 10 in stock, and a month ago i had 15 and i sold 5. 

I had to adjust an invoice to increase the quantity sold by 1 to 6 and now the quantity i have is still 10, but is says a month ago i had 16. 

This is going to have major issues to my balance sheet. Is there anyone who knows why this is happening ? 

thank you

Sylvia

Inventory

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  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    9 months ago

    Hi SylviaR,

    Thank you so much for your detailed post and welcome to the Community Forum!

    I'm sorry for the delay in getting back to you. We do have an online script available to address this issue. I've sent you a private message to gather more information that will assist us in resolving this matter. Please take a moment to review your inbox.

    Looking forward to hearing from you soon!
    Regards,
    Earl