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W_Sailor's avatar
W_Sailor
Experienced User
2 years ago

Inventory Item is displaying a QOH - even after Stock Counting to zero

Hello. I have an item that won't stock take down to zero. When I'm in the Count Inventory it displays as a zero balance, when I look at the Item it shows a balance on hand with lots of decimal placin...
Leneth_A's avatar
Leneth_A
Former Staff
2 years ago

Hi W_Sailor

 

Thanks for your post and Welcome here in the Community Forum. It's great to have you here in the Community forum.

 

Can you please send me a Private message with the following information so I can take a look into this for you:

 

  • Serial number 
  • Your full name
  • Email address 
  • Business name
  • Company file ID

 

 

Please let me know if you need further help.

 

Cheers,
Leneth

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