Hi sandedede
I'm sorry to hear that you had this experience. I recommend that you contact us directly as soon as you are aware of this unusual invoices. So that we can investigate it thoroughly.
You could also send me a Private message with the following information so I can take a look and check further.
- Serial number
- screenshot of the original copy of the invoice sent
- screenshot of the invoice that you received
- screenshot of the transaction from within your AccountRight
- Your email associated with your files and email address you send it to
Cheers,
Princess