Forum Discussion

sandedede's avatar
sandedede
Experienced User
2 years ago

Invoice - Security Data Breach

There seems to be a hole in the matrix system.  On Tuesday I entered a sale in my myob account right and emailed it to myself, so I could check it before sending it to my customer.   OMG, I was sho...
Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi sandedede 

 

I'm sorry to hear that you had this experience. I recommend that you contact us directly as soon as you are aware of this unusual invoices. So that we can investigate it thoroughly.

 

You could also send me a Private message with the following information so I can take a look and check further.

  • Serial number
  • screenshot of the original copy of the invoice sent
  • screenshot of the invoice that you received
  • screenshot of the transaction from within your AccountRight
  • Your email associated with your files and email address you send it to

 

Cheers,

Princess

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