Forum Discussion

Abbwell's avatar
Abbwell
Experienced User
11 months ago

Invoice App

We are unable to use the Invoice App after we have upgraded to Samsung S24. How long before this issue is rectified as the app forms an integral part of our business?
API outage
AmandaCL's avatar
AmandaCL
MYOB Moderator
6 months ago

Hey KaylahP Natasha_Mason

This issue has been raised to our teams for further investigation. I can confirm that this is something we are actively working to resolve however I'm unable to provide a definitive time frame as to when it will be. I'll make sure to keep you all updated as soon as I have more information. 

KaylahP's avatar
KaylahP
6 months ago

AmandaCLI appreciate you replying back to us. Although this issue for me has been going on for over 10 months. I keep getting told MYOB are working on it, but it obviously isn't getting worked on and is not MYOB's priority for it to take this long. 

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How long before this issue is rectified as the app forms an integral part of our business? ","body@stringLength":"173","rawBody":"

We are unable to use the Invoice App after we have upgraded to Samsung S24. How long before this issue is rectified as the app forms an integral part of our business?

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AmandaCLI appreciate you replying back to us. Although this issue for me has been going on for over 10 months. I keep getting told MYOB are working on it, but it obviously isn't getting worked on and is not MYOB's priority for it to take this long. 

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I appreciate you replying back to us. Although this issue for me has been going on for over 10 months. I keep getting told MYOB are working on it, but it obviously isn't getting worked on and is not MYOB's priority for it to take this long. 

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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Hey KaylahP Natasha_Mason

\n

This issue has been raised to our teams for further investigation. I can confirm that this is something we are actively working to resolve however I'm unable to provide a definitive time frame as to when it will be. I'll make sure to keep you all updated as soon as I have more information. 

","body@stringLength":"717","rawBody":"

Hey

\n

This issue has been raised to our teams for further investigation. I can confirm that this is something we are actively working to resolve however I'm unable to provide a definitive time frame as to when it will be. I'll make sure to keep you all updated as soon as I have more information. 

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