Forum Discussion

FrankScar's avatar
FrankScar
Contributing User
2 years ago

Invoice attachment to email error

Hi team, i have experienced an unusual error where someone else's invoice was attached to one of my invoice emails. The MYOB link within the email directed my client to the correct invoice but th...
Sean_DC's avatar
Sean_DC
Former Staff
2 years ago

Hi FrankScar 

 

Thank you for your post. I would like to look into this further. Kindly send me a private message with the following details so we can investigate:

 

  • Serial Number
  • Company File ID (Help >> About MYOB AccountRight)
  • Account Name (Company Name)
  • Your full name and email address
  • Any screenshots of the invoice that was sent with incorrect details

 

 

Please feel free to post again. I'm happy to assist further.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.

 

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