Invoice from MYOB for recurring subscription has 2 lines with same detail and different charges
Hi , I am getting 2 lined in detail charges with same detail but different charges in monthly invoice from MYOB account right subscription .
Forum Discussion
Hi NatWeb,
Sorry we took a little while to get back to you! No worries at all about your subscription, everything’s in good shape. You’re seeing two similar lines with different charges on your invoice because of a new update. Now, each AccountRight Live Premier company file gets its own line on your bill. This doesn’t change the overall price you pay, it just breaks things down, so it’s clearer that your subscription covers two company files, with each one shown separately.
Cheers,
MYOB
Princess_R , this should be explained on the invoice itself, if only to avoid a large number of similar queries coming into your support lines. Or maybe many people don't read the invoice details??
