Cancel Subscription
I have tried for weeks to cancel my MYOB subscription that is due to be renewed at the end of the month. has anyone found a way to cancel (i have been on hold, been hung up on, logged a ticket and left my number multiple times).
Forum Discussion
3 Replies
Hi Kennethj,
I can see this has taken up far too much of your time, and I understand why you’d be upset. I’ve checked your case, and it’s now being handled by the team. We’ve also sent you an email with an update about your concern. Thanks for your patience while this was being followed up.
Regards,
Sai
I am having the same experience as MS1988. Hours wasted trying to get through to an agent to arrange cancellation and leaving call back details to no avail.
This is preposterous.
MYOB moderators - are you listening ?
A/c 147108
Hi MS1988,
I can see this has been a really rough experience, especially after trying so many times to get your subscription cancelled. I’ve checked your case, and your MYOB subscription has already been cancelled effective 1 August 2026, so it won’t renew at the end of the month. We also sent you an email with the cancellation details for your reference. If you’re unable to find it, please check your spam or junk folder as well. Thanks for your patience while this was being sorted.
Regards,
Sai
