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Lelunaz2's avatar
Lelunaz2
Contributing User
1 year ago

Invoice reminders going to wrong email

Hello    I have a customer who I have emailed invoices to. The original invoice went to the customer but all the reminders are now coming to my work email address instead of theirs. i believe this ...
Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hey Lelunaz2,

 

Thanks for resetting the reminder, but if the invoice reminders are still coming into your email, I highly suggest getting in touch with our live chat. To get through to a live chat agent, you will need to get in touch first with our virtual assistant, MOCA, through myob.com/support. Don't worry, if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off.

 

Best regards,

Doreen

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