Forum Discussion

suesp01's avatar
suesp01
Contributing User
3 years ago

Invoice Reminders not working

Hi My invoice reminders isnt working and when I go into set up the screen is blank. Any help would appreciated
Tjaltjraak1's avatar
Tjaltjraak1
Experienced User

Hi Jem

 

Thank you for the reply and link. When I try and turn it off in the desktop version, under settings>preferences>emailing>invoice reminders it is greyed out.  I was the one setting the reminders up so I guess I should then have permission to turn them off? I am an administrator on the account and have access to all modules.

 Thanks

 

Nicky

 

Earl_HD's avatar
Earl_HD
MYOB Moderator
5 months ago

Hi Tjaltjraak1 ,

If it's greyed out, it may be due to lack of access to that section. I recommend reaching out to the owner or admin of the file to double-check your access. If you are already an admin, try clearing your AccountRight cache to avoid any software discrepancies.

Feel free to post again, we're happy to help!

Regards,
Earl

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