Forum Discussion

LizDestiny's avatar
LizDestiny
Experienced Cover User
3 years ago

Invoice Reminders

When i select Invoice Reminders the screen comes up blank so I can't set up the reminders   Any suggestions please.   Liz :)
Yanike_S's avatar
Yanike_S
MYOB Staff
3 years ago

Hi LizDestiny 

 

Thanks for your post. This sounds like there is something not lining up with your preferences of the browser. Could you try opening this setting via AccountRight in the browser via app.myob.com? You can find the setting under Business Name>Sales settings>Reminders.

 

Let me know how you get on with this. 

SDuddy's avatar
SDuddy
Experienced User
3 years ago

I am also having this issue.  I am using a Chrome browser and nothing has changed recently.

I can access it online but I would prefer to be able to do it as I normally would.

  • Yanike_S's avatar
    Yanike_S
    MYOB Staff
    3 years ago

    Hi SDuddy 

     

    Thanks for your feedback. Our developers are still working towards a fix. In the meantime the only option is to use a workaround which is to open the AccountRight browser app.myob.com. Go into Sales Settings > Reminders > Reminders Settings.

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