Forum Discussion

PS74's avatar
PS74
Member
4 years ago

Invoices not appearing in sent email

I have noticed the last 2 weeks that any invoices getting sent directly from MYOB aren't appearing in my sent emails. Can you please tell me why this might be?
PS74's avatar
PS74
Member
4 years ago

No they aren't in my sent items in outlook. And, yes the tick is on in send email using account right 

Komal_S's avatar
Komal_S
MYOB Staff
4 years ago

Hi PS74 

 

If the "Send emails using AccountRight" is ticked, they should appear in the Sent Emails tab of the AccountRight. Are they not appearing in that window too? If not, can you check with one of the customers if they have received the invoices? 

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