Invoices printing out 2 pages

Yes this is super annoying and I would like to disable. Is there a way to remove this

Hi all. 

Thanks for taking the time to raise this. I will share your feedback and follow up with the team and come back to you with an update when I have more information.

Cheers, Amanda.

Hi Amanda,

This is definitely something that we should be able to choose whether we want it or not. We email our invoices and we can't email just one page - you don't get that choice. Does this only affect users who have online payments activated (we do). Definitely don't want 2 pages - we need to be able to fit it all on one page.

On other point.

There payment options should only be an option added to CUSTOMISE FORM BUILDER for everyone to add to their forms when and if they like.

Not just a blanket add on for everything as extra page to print or email

• "If you don't need the payment information page, you can choose to print only the first page by specifying the page range in the print settings."

This shaded to all pages in MYOB so you do not have option to print page 1.

• "Print double-sided to reduce paper usage."

If the printer we have does not do double sided are we expected to buy a new printer to cater for your software update? We use single sided volume printer to print our invoices.

Not happy:(

Hi Amanda

Your suggestions don't work at all.  And clearly the amount of frustrated people on this thread need this fixed ASAP.  We do over 200 invoices a day.  Now printing out 400 pages of wasted paper.  This is ridiculous

It's really annoying to waste another sheet of paper on it and wait for the solution.

Hopefully those are temporary workarounds and not a solution?

Thank for the update Amanda, but I don't think that is good enough.... there should be "the OPTION" not "the NORM"!!

Why not leave the customised forms as is....Taking longer to save only pages etc, not a long time but it all mounts up, we set up Customised Forms for a reason, not to be then told bad luck & it looks more professional.....

esp, when you need to send invoices to Govt depts, it takes longer to get processed as they do not recognise the QR in their system & reject. It then goes through a longer manual system taking longer to be approved & paid.

I feel it's just a money grab for MYOB's processing fees.

I keep trying to tell my clients how **bleep** Xero is, but they are seriously looking now :(

& still on hold...over 2 & 1/2 hours now

100% no option to change how many pages to print